Alex Morgan

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Customer Conversations Connected Across Chatbots and CRM Platforms | #https://mindrind.net/chatbot-to-crm-integration/

Customer Conversations Connected Across Chatbots and CRM Platforms

Customer Conversations Connected Across Chatbots and CRM Platforms

customer may begin a conversation by asking a chatbot about a product, return later with a pricing question, and eventually speak with a sales representative. If each interaction exists in a separate system, the customer may have to repeat the same information several times. Meanwhile, emp

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