Website: https://dataplatr.com/blog/cal....l-center-analytics-c

Dataplatr Success Story: How a Solar Company Improved CX

A call center analytics case study that highlights how Dataplatr transformed PosiGen's CX with real-time Al insights and smarter dashboards.
This case study explores how Dataplatr helped PosiGen overcome key challenges in its customer support operations. By introducing a smart, easy-to-use call center analytics solution, PosiGen gained better visibility into its call center activities and improved how it supports its customers.

Website: https://dataplatr.com/blog/dat....a-mesh-architecture?

What Is a Data Mesh Architecture?

Data mesh is a decentralized approach to managing and accessing data across large organizations. Unlike traditional data lakes or data warehouses, which centralize data into one location, data mesh distributes data ownership across different business domains.
Each domain such as marketing, finance, or sales owns and manages its own data as a product. Teams are responsible not only for producing data but also for making it available in a usable, reliable, and secure

Website: https://dataplatr.com/blog/gen....erative-ai?utm_sourc

What is Generative AI?

Generative AI is a type of artificial intelligence that generates new content, rather than merely analyzing existing data. It can generate text, images, audio, video, and even code based on patterns it has learned from large datasets.
Unlike traditional AI, which is mostly used for predictions or classifications, generative AI models are designed to create something new. That’s where the word “generative” comes from.

Website: https://dataplatr.com/blog/dat....a-quality?utm_source

What is data quality?

Data quality is about how well data meets certain standards like accuracy, completeness, consistency, timeliness, and relevance. In the context of data analytics, it helps determine whether the data is good enough to be used for analysis, reporting, or decision-making.
Data issues such as missing values, duplicates, or outdated information can lead to wrong conclusions and poor business decisions

website: https://dataplatr.com/blog/age....ntic-ai-use-cases?ut

Artificial Intelligence is growing smarter and more capable. With agentic AI, machines don’t just wait for commands anymore. They take action on their own, choose what to do next, and complete tasks across different tools and systems. This shift is helping businesses work faster and more efficiently.

Discover how Agentic Al is transforming finance, call centers, healthcare, manufacturing, and IT with real-world use cases and practical examples.