Website: https://dataplatr.com/blog/cal....l-center-analytics-c
Dataplatr Success Story: How a Solar Company Improved CX
A call center analytics case study that highlights how Dataplatr transformed PosiGen's CX with real-time Al insights and smarter dashboards.
This case study explores how Dataplatr helped PosiGen overcome key challenges in its customer support operations. By introducing a smart, easy-to-use call center analytics solution, PosiGen gained better visibility into its call center activities and improved how it supports its customers.
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