Are AI Chatbots for Businesses Safe for Customer Trust?
Trust is tricky. But ai chatbots for businesses don’t automatically break it. People already assume some automation exists. The problem is lying about it. Many brands now openly say replies are AI-assisted, and users seem okay. Financially, losing trust costs more than losing tech. Lesser-known detail: most complaints online are about wrong answers, not about AI itself. So accuracy matters more than human-ness. If businesses update data regularly, chatbots stay useful. Ignore them, they rot fast. Kind of like hiring staff and never training them again.
https://botric.ai/
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