Online reviews are one of the most powerful influences on buying decisions today. Before choosing where to eat, which doctor to visit, or which company to hire, customers check online ratings. This makes your business reputation a key factor in your success.
However, managing reviews is not easy. Happy customers often stay silent, while unhappy customers post instantly. Competitors, fake accounts, or misunderstandings can also damage your ratings. In this environment, businesses need a smarter way to protect their reputation.
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