Are clients comfortable interacting with chatbots for agencies?
Most clients don’t care if it’s a human or chatbots for agencies — they just want answers fast. Social chatter shows impatience is huge; slow replies are a bigger turn-off than bot voice. I saw a thread where someone said fast, helpful bot replies beat slow human emails any day. Financially, that quickness helps conversions and satisfaction. Some exceptions exist — high-touch clients still want human chats — but for routine stuff, bots handle it.
https://botric.ai/