Running an online store is already a full-time job, but when you sell custom products, it gets even crazier. Customers want to upload their own designs, logos, or documents, and if you don’t have the right system in place, trust me—it’s a mess. That’s where File Upload WooCommerce comes in.

After testing it out, I get why it’s considered one of the best options. It simplifies the entire WooCommerce upload file process, making things smoother for both store owners and customers. But is it perfect? Not exactly. Here’s why I think it works great for custom orders, along with a few things I wish were better.

Why Do Custom Orders Even Need a File Upload Option?

If you sell custom products—like t-shirts, business cards, phone cases, or personalized gifts—you need a way for customers to upload their designs. Without it, you’re stuck exchanging emails, tracking files from DMs, and hoping customers send the right images. (Spoiler: They don’t.)

Before using File Upload WooCommerce, I was constantly chasing people down for their designs. Some forgot, some sent low-quality images, and some never responded after ordering. It was chaos. But once I added a WooCommerce upload file option directly on my site, things changed.

How Does File Upload WooCommerce Improve Custom Orders?

? Can Customers Upload Files Before Checkout?

Yes! This was a major game-changer. The upload button appears on the product page, so customers must upload their files before they can even add the item to their cart. No more forgotten files, no more confusion—it’s all done before checkout.

? Does It Support Different File Types?

Absolutely. Customers upload PNGs, JPGs, PDFs, SVGs, and even some super random formats I had never seen before. Thankfully, the plugin handles most of them, so I don’t have to reject orders because of file type issues.

? Does It Keep Everything Organized?

100%. Before, files were everywhere—my inbox, my DMs, and even in random cloud folders. Now, every file is attached to the order itself, exactly where it should be. No more searching through 50 emails to find one customer’s design.

? Can You Control File Sizes?

Yep! Customers love to upload massive, high-res files (like, 500MB+), which can slow down the site big time. But with File Upload WooCommerce, you can set file size limits, so no one crashes your server with a giant upload.

What Could Be Better?

Of course, nothing is perfect. Here are a few things that could use some improvement.

❌ Can Customers Preview Their Uploads?

Nope, and that’s a problem. Customers upload their files, but they can’t actually see them before submitting. This leads to people attaching the wrong file and only realizing it after they’ve checked out. A preview option would save a ton of headaches.

❌ Is The Design Customizable?

Not really. The default upload button is kinda boring. It works, but if you want it to match your store’s aesthetic, you’ll have to tweak it with CSS. It’s not a huge deal, but definitely something to keep in mind.

❌ Does It Work Well on Mobile?

Mostly, but some customers had issues uploading files from their phones. I had to test different settings to make sure everything worked smoothly.

Final Thoughts: Is File Upload WooCommerce Worth It for Custom Orders?

If you sell custom products, adding a WooCommerce upload file feature is a must. And while File Upload WooCommerce isn’t perfect, it’s considered one of the best options for a reason. It keeps everything organized, eliminates email chaos, and makes the checkout process way smoother.

Would I recommend it? Yeah. Just be ready to tweak a few things to get it working exactly how you want.